Question 1

How can I contact Daliette customer care?

Accepted Answer

You can reach Daliette by email at care@daliette.com, by phone on +91 75590 00016, or on WhatsApp at the same number. You can also send a message through the contact form on this page with your name, email and query.

Question 2

What are Daliette's customer care hours?

Accepted Answer

Daliette's customer care team is available Monday to Saturday, 10 am to 6 pm IST. Messages sent outside these hours, or on Sundays and holidays, are answered on the next working day. For the fastest reply during working hours, message the team on WhatsApp with your order number if you have one.

Question 3

How long does Daliette take to reply?

Accepted Answer

Daliette aims to reply to every contact form message within 24 hours. For quicker help with an existing order, WhatsApp the team on +91 75590 00016 during working hours. Including your order number and clear photos for product issues helps the team resolve your query faster.

Question 4

Can I get skincare advice before I buy?

Accepted Answer

Yes. You can message Daliette on WhatsApp or by email describing your skin type and concerns, and the team can suggest products. You can also take the free 60-second skin analysis on the homepage.

Question 5

Where is Daliette located?

Accepted Answer

Daliette LLP is registered at Arafa Traders Building, Cloth Bazar Junction, Market Road, Ernakulam 682035, Kerala, India. Most orders are placed online at daliette.com, and the team can be reached by phone, email or WhatsApp.

Question 6

How do I track or report a problem with my order?

Accepted Answer

Use the Track Order page on daliette.com to check your delivery status. If an order arrives damaged, wrong or incomplete, contact care@daliette.com or WhatsApp +91 75590 00016 with your order number and photos.

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